Asia Yachting pays great care towards providing our clients with the best services. This survey will take less than 5 min to complete. Your feedback is very important to us and will help us to improve ourselves and offer better experience to you in the future.
All information will be treated confidentially.
1. Please rate your overall satisfaction with Asia Yachting
Extremely Satisfied
Extremely Dissatisfied
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2. How would you rate your satisfaction to your broker in the following areas ?
a. Knowledge of the products and services
b. Willingness to help
c. Response rate
d. Politeness
e. Clarity, completeness and accuracy of information
f. Efficiency
g. Quality of services
3. Would you recommend your broker to family and friends?
Definitely would recommend
Would not recommend
a. We appreciate your response. Could you explain why ?
Please specify:
4. How would you rate your satisfaction of the service in the following areas?
a. Documentation process
Extremely Disatisfied
b. Payment procedure
c. Delivery and handover
d. Insurance, warranty and berthing arrangement
5. Would you recommend Asia Yachting to family and friends ?
6. What can we do to provide better experience for you in the future ?
This is the end of the survey. Thank you and have a good day ahead.
