Client Satisfaction Survey

    Asia Yachting pays great care towards providing our clients with the best services. This survey will take less than 5 min to complete. Your feedback is very important to us and will help us to improve ourselves and offer better experience to you in the future.

    All information will be treated confidentially.
    1. Please rate your overall satisfaction with Asia Yachting

    Extremely
    Satisfied

    Extremely
    Dissatisfied

    2. How frequent do you use your boat ?
    3. How would you rate your satisfaction to your boat in the following areas ?
    a. Functionality and performance of your boat

    Extremely
    Satisfied

    Extremely
    Disatisfied

    b. Size
    4. Do you have any plan in buying boat in the coming year ?
    a. If you will buy a new boat, what boat brand / model will you pick ?
    5. Do you have any plan in selling boat in the coming year ?
    6. Have you ever contacted our broker after handover?
    a. If yes, how would you rate your satisfaction to your broker in the following up your requests?

    Extremely
    Satisfied

    Extremely
    Dissatisfied

    b. We appreciate your response. Could you explain why ?
    7. Have you ever used our management service?
    a. If yes, how would you rate your satisfaction to our management service?

    Extremely
    Satisfied

    Extremely
    Dissatisfied

    8. Have you ever used our warranty services?
    a. If yes, how would you rate your satisfaction to our warranty services?

    Extremely
    Satisfied

    Extremely
    Dissatisfied

    9.Have you ever used our maintenance services?
    a. If yes, how would you rate your satisfaction to our maintenance services?

    Extremely
    Satisfied

    Extremely
    Dissatisfied

    10. Would you recommend Asia Yachting to family and friends ?

    Definitely would
    recommend

    Would not
    recommend

    a. We appreciate your response. Could you explain why?
    11.What can we do to provide better experience for you in the future?

    This is the end of the survey. Thank you and have a good day ahead.