Asia Yachting pays great care towards providing our clients with the best services. This survey will take less than 5 min to complete. Your feedback is very important to us and will help us to improve ourselves and offer better experience to you in the future.
All information will be treated confidentially.
1. Please rate your overall satisfaction with Asia Yachting
Extremely Satisfied
Extremely Dissatisfied
10987654321
2. How frequent do you use your boat ?
More than once a weekMore than once a monthMore than once a quarterOnly once a year
3. How would you rate your satisfaction to your boat in the following areas ?
a. Functionality and performance of your boat
Extremely Disatisfied
b. Size
4. Do you have any plan in buying boat in the coming year ?
YesNo
a. If you will buy a new boat, what boat brand / model will you pick ?
Please specify:
5. Do you have any plan in selling boat in the coming year ?
6. Have you ever contacted our broker after handover?
a. If yes, how would you rate your satisfaction to your broker in the following up your requests?
b. We appreciate your response. Could you explain why ?
7. Have you ever used our management service?
a. If yes, how would you rate your satisfaction to our management service?
8. Have you ever used our warranty services?
a. If yes, how would you rate your satisfaction to our warranty services?
9.Have you ever used our maintenance services?
a. If yes, how would you rate your satisfaction to our maintenance services?
10. Would you recommend Asia Yachting to family and friends ?
Definitely would recommend
Would not recommend
a. We appreciate your response. Could you explain why?
11.What can we do to provide better experience for you in the future?
This is the end of the survey. Thank you and have a good day ahead.